NDIS Service Providers Adelaide

NDIS Disability Services in Adelaide

Supporting BY HEART, supporting your CHOICE, your INDEPENDENCE, your GOALS

Exceptional Disability Support Services in Adelaide

At By Heart Care, our heartfelt commitment is to provide exceptional care and support services to individuals seeking assistance in various aspects of their lives. Our team comprises highly skilled and compassionate professionals from diverse backgrounds, where warmth and care are fundamental values. We possess a deep understanding of the unique challenges participants may encounter and are devoted to helping them overcome obstacles with confidence and joy. With extensive experience in aged and disability care facilities, our staff members are well-prepared to deliver the required support, ensuring the highest quality of care.

Our dedicated team members bring a wealth of knowledge and interpersonal skills from their diverse customer service roles, creating a nurturing environment. Some have even volunteered their time to serve the community, focusing on person-centred active support for individuals with dementia and autism. We believe in fostering a harmonious connection between our staff and participants, regardless of their abilities, cultural backgrounds, age, or gender. Each member of our team possesses the necessary skills to provide tailored support that aligns with individual needs.

At By Heart Care, our heartfelt commitment is to provide exceptional care and support services to individuals seeking assistance in various aspects of their lives. Our team comprises highly skilled and compassionate professionals from diverse backgrounds, where warmth and care are fundamental values.

Our Disability Support Services Adelaide

At By Heart Care, we prioritise participant choice and their journey towards achieving their goals.

Our dedicated staff members take the time to listen, understand, and collaborate with participants to develop personalised care plans. We firmly believe in informed decision-making and create a supportive and empowering environment through open communication. Our holistic approach considers not only the care plan but also the independence, freedom of choice, and control of participants. We strive to ensure that every participant receives the attention, guidance, and support they need to thrive.

Throughout the entire service journey, from the moment participants join By Heart Care, our staff members follow a standardised process. We engage in meaningful discussions, gathering valuable information about participants’ desires and aspirations. With this knowledge, we map out the best possible way to support participants, addressing any concerns and continuously working towards their well-deserved goals. Our management, staff, stakeholders, and contractors work hand in hand, united in the pursuit of participants’ achievements. We infuse confidence, hope, and entertainment into their desired journey, enriching the lives of not only the participants but also their families, friends, and everyone involved.

Honouring Australia's Traditions and Communities

At By Heart Care, we recognise and respect the Traditional Custodians of our land, sea, and community across Australia. We hold deep admiration for their wisdom and heritage, and we pay our respects to their Elders both past and present. We also extend this respect to the Aboriginal and Torres Strait Islander peoples who enrich our lives today.

Australia Flag
Australian Aboriginal Flag
Torres Strait Islander Flag

Our Approach to Care

At By Heart Care, we believe that care should be person-centred, empowering, and holistic. Our approach to care encompasses the following principles:

Personalised Care

We understand that each participant has unique needs and goals. We take the time to listen, assess, and develop personalised care plans that align with individual aspirations.


We strive to empower participants by promoting independence, freedom of choice, and control over their lives. We support individuals in making informed decisions and actively participating in their care journey.

Compassionate Support

Our dedicated staff members are passionate about providing compassionate care and support. We foster a nurturing environment where participants feel valued, respected, and cared for with empathy and understanding.


We believe in the power of collaboration between participants, their families, and our team. We actively engage in open and honest communication, working together to achieve the best outcomes and ensure participant satisfaction

Any Participant who are not sick but need assistance with daily activities such as dressing, meals, medication monitoring, and housekeeping can consider assisted living.

If there is permanent impairment due to disease or medical conditions (physical, intellectual, cognitive, neurological, visual, hearing or psychosocial) resulting in significant disability.

  • People meeting following criteria can access NDIS:
    Have a permanent and significant disability that affects your ability to take part in everyday activities.
  • Are under 65 years of age when you first access the scheme.
  • Are an Australian citizen, permanent resident or a New Zealand citizen who hold a Protected Category Visa.
  • Core Support
  • Capacity Building Supports and
  • Capital Supports

The types of supports that the NDIS may fund for participants include:

  • Daily personal activities
  • Transport to enable participation in the community, social, economic and daily life activities.
  • Workplace help to allow a participant to successfully get or keep employment in the open or supported labor market.

Your funding is based on what is reasonable and necessary for your needs, in addition to the support provided by family, friends and other community and government services that you need to live your life independently with your choice and control. You must only use your NDIS funding on supports and services related to your disability.

  • Self-Managed funds given to the participants to access the supports that will help in best manner to pursue goals
  • Plan-Managed – NDIA will provide funding in your plan to pay for Plan Manager who pays your providers for you, helps you keep track of funds and takes care of financial reporting for you.
  • NDIA-Managed- NDIA pays your providers on your behalf.

Quality Assurance

At By Heart Care, we are committed to delivering services of the highest quality. We have implemented a robust quality assurance framework that includes:

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