NDIS Disability Services in Adelaide
Supporting BY HEART, supporting your CHOICE, your INDEPENDENCE, your GOALS
Exceptional Disability Support Services in Adelaide
At By Heart Care, our heartfelt commitment is to provide exceptional care and support services to individuals seeking assistance in various aspects of their lives. Our team comprises highly skilled and compassionate professionals from diverse backgrounds, where warmth and care are fundamental values. We possess a deep understanding of the unique challenges participants may encounter and are devoted to helping them overcome obstacles with confidence and joy. With extensive experience in aged and disability care facilities, our staff members are well-prepared to deliver the required support, ensuring the highest quality of care.
Our dedicated team members bring a wealth of knowledge and interpersonal skills from their diverse customer service roles, creating a nurturing environment. Some have even volunteered their time to serve the community, focusing on person-centred active support for individuals with dementia and autism. We believe in fostering a harmonious connection between our staff and participants, regardless of their abilities, cultural backgrounds, age, or gender. Each member of our team possesses the necessary skills to provide tailored support that aligns with individual needs.
At By Heart Care, our heartfelt commitment is to provide exceptional care and support services to individuals seeking assistance in various aspects of their lives. Our team comprises highly skilled and compassionate professionals from diverse backgrounds, where warmth and care are fundamental values.
- We know participants might be distracted or confused about their goals in life. Our team readily help to overcome with confidence and joy and achieve what is lacking in their lives.
- Staff with vast experience in aged and disability care facilities will fulfil the required support.
- Our staff have worked in diverse roles related to customer service in hospitality, hairdressing
- Some of our staffs are very passionate and have worked as volunteer to serve community with person centered active support in dementia care and autism affected participants.
- Our staffs go well with different participants with different abilities, cultural backgrounds, age, gender and have required skills.
- With experience gained from various sectors, our staff can implement the support required to fulfil the care plan and are also flexible with tailor-made care plans as and when needed.
- We match the best support according to the participant’s preference and provide various choices of staffs.
Our Disability Support Services Adelaide
Our registered nurses offer comprehensive home care services, including wound care, medication management, palliative care, diabetes management, injections and more.
We make sure you look good hence we take care of your shower, bathing, toileting, dressing, haircut, shaving, grooming hair and other personal care.
Assistance with use of continence aids, toileting, change pads, clean and empty commode chairs, urinals, catheter bags, cleaning and replacing urinary drainage appliances.
We understand the emergency of accommodation in reasons of any domestic violence, sickness of any main family member who is caring, disaster conditions like fire, covid and others.
Individualised Living Options is a support provided by NDIS which lets the participant choose a place to live that meets the requirements. It is about supports which can help you live an environment of the participants choosing.
We know what it can be If you maintain your independence in your daily tasks like cooking, cleaning, shopping and others. We provide an opportunity to make your own decisions with added choice and control
We understand what a change can social connections can bring to one’s life. We thrive to build your social connections or maintain those attachments and build your confidence.
Our friendly staff can drive you around in a personal or company car, and can also travel with you on public transport. All our staff hold a full Australian driver’s license and a fully insured roadworthy car with regular service history.
NDIS provides funding for respite care, so that the participants as well as the family members can take a break from their daily routine.
We can help you with proper management and organising medications for which even RN can be arranged as and when required.
Our above service will empower the capacity of the participant in understanding and navigating the NDIS plans, simplify the same and opt the services as required with support through various range of service provider
Are well trained with lifters, walkers, walking frames, bedrails operations, electric beds, slide sheets which enhance your support.
Will help you manage you money again enhance your independence either directly assisting or build skills in you like budgeting which helps participants to pay bill, rent, shopping and others.
Our dedicated staff members take the time to listen, understand, and collaborate with participants to develop personalised care plans. We firmly believe in informed decision-making and create a supportive and empowering environment through open communication. Our holistic approach considers not only the care plan but also the independence, freedom of choice, and control of participants. We strive to ensure that every participant receives the attention, guidance, and support they need to thrive.
Throughout the entire service journey, from the moment participants join By Heart Care, our staff members follow a standardised process. We engage in meaningful discussions, gathering valuable information about participants’ desires and aspirations. With this knowledge, we map out the best possible way to support participants, addressing any concerns and continuously working towards their well-deserved goals. Our management, staff, stakeholders, and contractors work hand in hand, united in the pursuit of participants’ achievements. We infuse confidence, hope, and entertainment into their desired journey, enriching the lives of not only the participants but also their families, friends, and everyone involved.
Honouring Australia's Traditions and Communities
At By Heart Care, we recognise and respect the Traditional Custodians of our land, sea, and community across Australia. We hold deep admiration for their wisdom and heritage, and we pay our respects to their Elders both past and present. We also extend this respect to the Aboriginal and Torres Strait Islander peoples who enrich our lives today.
Our Approach to Care
At By Heart Care, we believe that care should be person-centred, empowering, and holistic. Our approach to care encompasses the following principles:
Personalised Care
We understand that each participant has unique needs and goals. We take the time to listen, assess, and develop personalised care plans that align with individual aspirations.
Empowerment
We strive to empower participants by promoting independence, freedom of choice, and control over their lives. We support individuals in making informed decisions and actively participating in their care journey.
Compassionate Support
Our dedicated staff members are passionate about providing compassionate care and support. We foster a nurturing environment where participants feel valued, respected, and cared for with empathy and understanding.
Collaboration
We believe in the power of collaboration between participants, their families, and our team. We actively engage in open and honest communication, working together to achieve the best outcomes and ensure participant satisfaction
Any Participant who are not sick but need assistance with daily activities such as dressing, meals, medication monitoring, and housekeeping can consider assisted living.
If there is permanent impairment due to disease or medical conditions (physical, intellectual, cognitive, neurological, visual, hearing or psychosocial) resulting in significant disability.
- People meeting following criteria can access NDIS:
Have a permanent and significant disability that affects your ability to take part in everyday activities. - Are under 65 years of age when you first access the scheme.
- Are an Australian citizen, permanent resident or a New Zealand citizen who hold a Protected Category Visa.
- Core Support
- Capacity Building Supports and
- Capital Supports
The types of supports that the NDIS may fund for participants include:
- Daily personal activities
- Transport to enable participation in the community, social, economic and daily life activities.
- Workplace help to allow a participant to successfully get or keep employment in the open or supported labor market.
Your funding is based on what is reasonable and necessary for your needs, in addition to the support provided by family, friends and other community and government services that you need to live your life independently with your choice and control. You must only use your NDIS funding on supports and services related to your disability.
- Self-Managed funds given to the participants to access the supports that will help in best manner to pursue goals
- Plan-Managed – NDIA will provide funding in your plan to pay for Plan Manager who pays your providers for you, helps you keep track of funds and takes care of financial reporting for you.
- NDIA-Managed- NDIA pays your providers on your behalf.
Quality Assurance
At By Heart Care, we are committed to delivering services of the highest quality. We have implemented a robust quality assurance framework that includes:
Our staff members undergo regular training to stay updated with the latest industry practices and enhance their skills. This ensures that participants receive care that meets the highest standards.
We adhere to all relevant regulations and guidelines in the provision of our services. This includes compliance with NDIS standards, industry regulations, and best practices in aged and disability care.
We have rigorous monitoring and evaluation processes in place to assess the effectiveness of our services. This includes regular feedback collection from participants and their families to identify areas for improvement and ensure ongoing quality.
We actively seek feedback from our participants to understand their needs, preferences, and satisfaction levels. This feedback is invaluable in shaping our services and ensuring continuous improvement.
