Expert NDIS Plan Managers Adelaide - Empowering Financial Freedom
Welcome to By Heart Care, your local and family-operated disability support service provider serving Adelaide and the surrounding regions. We take pride in offering exceptional care and support to individuals with disabilities, ensuring their well-being, and promoting independence. As a registered NDIS Service Provider, we are dedicated to providing individualised support tailored to the unique goals and requirements of each person, while prioritising freedom, choice, and inclusivity.
Experienced NDIS Plan Managers in Adelaide
At By Heart Care, we offer comprehensive plan management services to NDIS participants in Adelaide. Our experienced team is dedicated to supporting you in paying your provider invoices promptly, ensuring that you can access the NDIS supports you need without any financial burdens.
Cost-Free Plan Management
Rest assured, there is no price tag attached to our plan management services. The costs are included in your NDIS plan under the "Improved Life Choices" budget. This means that you can benefit from professional plan management without incurring any extra expenses. The additional budget allocated for plan management is separate from other funded supports in your NDIS plan and is exclusively designated for this purpose.
Proficient NDIS Plan Management Experts
Our team comprises skilled accountants, including members of the Chartered Accountants Australia and New Zealand. Each member brings valuable experience in plan management, having worked with some of South Australia's largest plan management organisations. With their expertise, you can trust that your financial matters are in capable hands.
Swift Payments within 3 Working Days
We understand the importance of timely payments. That's why we strive to process all invoices and claims within 3 working days. Our expert team meticulously reviews each invoice, ensuring that funds are utilised appropriately and in line with your NDIS plan. By taking care of the administrative tasks, we alleviate your worries, allowing you to focus on what matters most.
My Portal: Real-Time Budget Tracking
With our user-friendly My Portal system, you gain real-time visibility into your spending. This powerful tool enables you to track your budget effortlessly and stay informed about your NDIS financials. Additionally, our friendly plan managers are always available to provide guidance and support at no additional cost.
Instant Notifications to Keep You Informed
We believe in keeping you informed every step of the way. That's why we offer swift notifications through your preferred communication method. Whether it's a phone call, email, or text message, we ensure that you receive instant updates about your financial transactions.
Flexibility to Choose Registered and Non-Registered Providers
By choosing By Heart Care as your plan manager, you enjoy the flexibility to engage both NDIS-registered and non-registered providers. This empowers you with a wider choice of service providers, allowing you to select the ones that best suit your needs and preferences.
Optimise Your Invoicing Process for NDIS Payments
To ensure smooth and prompt payment processing, we kindly request that providers include the following details on their invoices:
- ABN, organisation's name, and payment details
- Contact number and email address for seamless communication
- Invoice number with date and item code for accurate record-keeping
- Participant's name and NDIS number for proper identification
- A detailed description of the services provided
- Units of measure in line with NDIS Pricing Arrangements
- Invoice total, including GST if applicable, for transparent financial transactions
Join By Heart Care’s plan management services today and experience the freedom of financial management within your NDIS journey. Our dedicated team is here to ensure your financial well-being and support your path to independence.
Quality Assurance
At By Heart Care, we are committed to delivering services of the highest quality. We have implemented a robust quality assurance framework that includes:
Our staff members undergo regular training to stay updated with the latest industry practices and enhance their skills. This ensures that participants receive care that meets the highest standards.
We adhere to all relevant regulations and guidelines in the provision of our services. This includes compliance with NDIS standards, industry regulations, and best practices in aged and disability care.
We have rigorous monitoring and evaluation processes in place to assess the effectiveness of our services. This includes regular feedback collection from participants and their families to identify areas for improvement and ensure ongoing quality.
We actively seek feedback from our participants to understand their needs, preferences, and satisfaction levels. This feedback is invaluable in shaping our services and ensuring continuous improvement.
