About By Heart Care in Adelaide
NDIS Disability Support Services Provider
Welcome to By Heart Care, your local and family-operated disability support service provider serving Adelaide and the surrounding regions. We take pride in offering exceptional care and support to individuals with disabilities, ensuring their well-being, and promoting independence. As a registered NDIS Service Provider, we are dedicated to providing individualised support tailored to the unique goals and requirements of each person, while prioritising freedom, choice, and inclusivity.
Registered NDIS Service Provider: Comprehensive Support Services
As a registered NDIS service provider, we offer a comprehensive range of support services tailored to meet the diverse needs of our participants. Our services encompass various aspects of daily life, including household tasks, companionship, personal care, medication management, accommodation support, travel and transportation for shopping or community participation, and much more. We are committed to delivering high-quality support that enhances the independence and well-being of individuals aged between 7 to 65.
Flexible and Person-Centered Approach: Your Care, Your Way
We understand that every individual has unique requirements and aspirations. That's why we strive to provide flexible and person-centred support services that adapt to your specific care plan or can be tailored as needed. Our dedicated team is here to listen, understand, and collaborate with you to develop a support plan that aligns with your goals and preferences. Your freedom and choice are important to us, and we are committed to fostering an inclusive environment where you can thrive and lead a fulfilling life.
Free and Confidential Discussion: Let's Talk
If you are seeking disability support services or would like to explore how we can assist you or your loved one, we invite you to reach out to us. We offer free and confidential discussions to understand your needs and provide guidance on the best ways we can support you. Our friendly team is here to answer your questions, address your concerns, and provide the information you need to make informed decisions about your care.
Our Vision
Empowering Lives through Multicultural Care and Accessibility
At By Heart Care, our vision is to create a flourishing environment in areas where care is needed, embracing and celebrating multiculturalism. We believe in providing comprehensive services under one roof, making it convenient and accessible for our participants. Our goal is to extend our reach to regional areas, ensuring that individuals from all backgrounds and locations have access to the support they require. We are committed to meeting the needs of people of all ages and disabilities, striving to offer a wide range of services that cater to the diverse needs within our community.
Our Mission
Caring with Heart and Commitment
Our mission is to provide quality care with a genuine heart for those we serve. We are dedicated to creating a safe and supportive work health and safety (WHS) environment for our participants and staff. Meeting compliance standards is a priority for us, as we believe in upholding the highest standards of care and service delivery. We strive to meet the individual needs and goals of our participants, empowering them to achieve independence, choice, and control over their lives.
Our Values
Guiding Principles of Excellence
We maintain a high calibre of service delivery, ensuring professionalism and expertise in all aspects of our care.
We genuinely care about the well-being and happiness of our participants, providing compassionate support that goes beyond expectations.
Our participants are at the heart of everything we do. We listen, understand their unique needs, and tailor our services to meet their specific requirements.
We believe in continuously improving and staying at the forefront of the industry, embracing innovative approaches and practices to enhance our services.
We strive for consistency and reliability in our care, ensuring that participants receive the same high standard of support consistently.
We are responsive to the changing needs and preferences of our participants, adapting our services to ensure their satisfaction and well-being.
We provide reliable and regular support, establishing routines and structures that bring stability and peace of mind to our participants.
We create a warm and welcoming environment, fostering a sense of belonging and inclusiveness for all participants and their families.
We embrace innovation and creativity in our service delivery, seeking new ways to enhance the participant experience and achieve better outcomes.
We celebrate diversity and promote inclusivity, valuing and respecting the unique backgrounds, cultures, and identities of our participants.
We understand the importance of flexibility in meeting individual needs. We tailor our services to accommodate the preferences and choices of our participants.
- Calibre: We maintain a high calibre of service delivery, ensuring professionalism and expertise in all aspects of our care.
- Care: We genuinely care about the well-being and happiness of our participants, providing compassionate support that goes beyond expectations.
- Participant focus: Our participants are at the heart of everything we do. We listen, understand their unique needs, and tailor our services to meet their specific requirements.
- Progressive: We believe in continuously improving and staying at the forefront of the industry, embracing innovative approaches and practices to enhance our services.
- Repetitive: We strive for consistency and reliability in our care, ensuring that participants receive the same high standard of support consistently.
- Responsive: We are responsive to the changing needs and preferences of our participants, adapting our services to ensure their satisfaction and well-being.
- Regularity: We provide reliable and regular support, establishing routines and structures that bring stability and peace of mind to our participants.
- Welcoming: We create a warm and welcoming environment, fostering a sense of belonging and inclusiveness for all participants and their families.
- Innovative: We embrace innovation and creativity in our service delivery, seeking new ways to enhance the participant experience and achieve better outcomes.
- Inclusiveness: We celebrate diversity and promote inclusivity, valuing and respecting the unique backgrounds, cultures, and identities of our participants.
- Flexibility: We understand the importance of flexibility in meeting individual needs. We tailor our services to accommodate the preferences and choices of our participants.
Why Choose By Heart Care
Your Partner in Care
At By Heart Care, we understand the importance of making the right choice when it comes to your disability support services. Here are the reasons why most people choose us:
We help you make the most of your NDIS plan, offering support and additional reviews if needed.
We prioritise your safety and comfort, ensuring a secure and welcoming environment.
Our dedicated team provides reliable and accountable care.
We value your feedback to continuously enhance our services.
We create personalised care plans to meet your unique requirements.
Choose By Heart Care as your trusted partner in care. Experience the difference between our participant-centric approach, where your well-being, safety, and satisfaction are always our top priorities. Let us support you on your journey to independence, choice, and a fulfilling life.
